In this episode of the FHS Podcast, Jonathan Worsley, Chairman & CEO of The Bench, sits down with Duncan O’Rourke, CEO of Accor for the Middle East, Africa & Asia Pacific. Duncan shares insights into his journey in hospitality, the strong post-pandemic performance of Accor, and the growth prospects in key markets like Saudi Arabia, the UAE, and India. He discusses Accor’s strategy of balancing profit, people, and planet, emphasising sustainable initiatives like organic farming and community support. Duncan also highlights Accor’s focus on talent development, the importance of fostering a multicultural workforce, and the critical role of training in retaining staff. The episode wraps up with Duncan’s thoughts on the Future Hospitality Summit (FHS) as an essential platform for industry leaders to connect, share insights, and shape the future of hospitality.

Tune in to hear how Accor is leading the way in responsible hospitality and innovation in the region.

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